TrueRAG
AI that answers from your documents — not its imagination.
Policies, contracts, regulations, product specs — TrueRAG turns your organisation’s knowledge into verified AI answers with a full audit trail on every response.
THE PROBLEM
AI gives confident answers. Not always correct ones.
Off-the-shelf AI uses general training data. Your organisation runs on specific documents — policies, contracts, regulations, product specs. When AI guesses, the consequences are real.
Policy Violations
Agents act on outdated internal guidance rather than the current approved policy document.
Regulatory exposure
Compliance staff get AI-generated answers that don’t align with the actual regulatory text.Agents act on outdated internal guidance rather than the current approved policy document.
No audit trail
When an AI decision is challenged, there’s no record of which document it came from or when.
Stale knowledge
Regulations and internal policies change. General-purpose AI doesn’t know what changed last week.
HOW IT WORKS
Three steps from document to verified answer
TrueRAG builds a living knowledge base from your documents — and makes it queryable by AI agents, chatbots, or your staff directly.
Ingest & Index
Connect your document repositories — SharePoint, S3, Confluence, PDFs, URLs. TrueRAG parses, chunks, and builds a semantic index, version-tracking every update.
Retrieve & verify
When a query comes in, TrueRAG retrieves the most relevant passages from your actual documents — not general training data. It cross-checks across sources to surface the most authoritative match.
Answer with attribution
Every response includes the source document, the exact passage used, the document version, and a confidence score. If no reliable source exists, TrueRAG says so — no fabrication.
BEFORE & AFTER TRUERAG
What changes when AI knowledge is verified
KEY CAPABILITIES
What TrueRAG does
Harmful hallucination prevention
Strictly grounded responses. If the answer isn’t in your documents, TrueRAG returns “not found” rather than guessing.
Audit trail per query
Every response logs the source document, passage, version, timestamp, and user — exportable for compliance or legal review.
Access-controlled knowledge
Respects your existing document permissions. Staff only retrieve documents they’re authorised to see — enforced at query time.
Agent-ready API
TrueAGENT agents and other AI systems call TrueRAG as a knowledge service — so automated processes stay grounded in real policy too.
SEE IT LIVE
TrueRAG in a compliance workflow
Webinar: Zero harmful hallucination AI for regulated industries
Watch how a financial services team deployed TrueRAG across 800 regulatory documents — live demo with real compliance queries, audit log walkthrough, and a Q&A on document ingestion.
TrueRAG
Get in touch to explore how TrueX can benefit your business